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Terms and Conditions
Terms of Use
You may only use this website to make legitimate enquiries or bookings. You will not make any speculative, false or fraudulent bookings or any booking in anticipation of demand. If we are reasonably of the opinion that such a booking has been made we shall be entitled to cancel the booking and inform the relevant authorities. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. If you do not give us all of the information that we need, we may not be able to complete your booking.
You may only use this website to make legitimate enquiries or bookings. You will not make any speculative, false or fraudulent bookings or any booking in anticipation of demand. If we are reasonably of the opinion that such a booking has been made we shall be entitled to cancel the booking and inform the relevant authorities. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. If you do not give us all of the information that we need, we may not be able to complete your booking.
Vouchers
Once the reservation is confirmed, a voucher will be issued. If asked, you must present your booking confirmation details to the hotel upon arrival. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices and conditions applied in the voucher. It is your responsibility to check the confirmation and ensure that all of the details are correct. Accommodation will only be provided in accordance with the details in the confirmation. Where the details on the confirmation are not correct, you should contact us prior to travel at info@florencehdirecthotels.com. It is also your responsibility to ensure the accuracy of the information you input into the enquiry screen before you complete the booking. If you make a mistake, we will try to correct the booking details but provide no guarantee that this will be possible. The cost of the service requested may vary on amendment of the details and if so you will have to pay these in addition. A new confirmation email will be sent to you. If the new details do not suit you, you may cancel your booking in accordance with our cancellation policy
Once the reservation is confirmed, a voucher will be issued. If asked, you must present your booking confirmation details to the hotel upon arrival. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices and conditions applied in the voucher. It is your responsibility to check the confirmation and ensure that all of the details are correct. Accommodation will only be provided in accordance with the details in the confirmation. Where the details on the confirmation are not correct, you should contact us prior to travel at info@florencehdirecthotels.com. It is also your responsibility to ensure the accuracy of the information you input into the enquiry screen before you complete the booking. If you make a mistake, we will try to correct the booking details but provide no guarantee that this will be possible. The cost of the service requested may vary on amendment of the details and if so you will have to pay these in addition. A new confirmation email will be sent to you. If the new details do not suit you, you may cancel your booking in accordance with our cancellation policy
Cancellation and Amendments
Once the reservation is confirmed, any modification or cancellation request must be made through Florencedirecthotels. Modification or cancellation requests will only be considered valid if made using this web site. Cancellations to confirmed bookings are subject to the following conditions per booking: cancellations made up to 48 hours prior to arrival will not incur in any penalty. Cancellations made between 48 and 0 hours prior to arrival incur in a 1-night penalty. Cancellations made the day of your arrival or no show incur in the full charge of their booking. If your booking is for a one night stay only, a one night cancellation charge per room still applies and therefore you will not be entitled to any refund. Where cancellation applies to multiple room bookings the cancellation fees apply for each room booked, whether in one or more hotels.
We shall not be responsible for your transportation to or from the hotel. Cancellation charges will still apply if you are unable to travel to the hotel due to such circumstances.
Changes to confirmed bookings can be made at no extra charge, provided that the hotel has availability for the new requested dates.
The application of star ratings may vary in quality from country to country and should not be relied upon alone to indicate the quality of the accommodation. The type of rooms provided by a hotel (such as single, double, triple) may also vary from country to country. It is up to you to independently check that the type of the accommodation and services provided by each hotel meet your needs.
Once the reservation is confirmed, any modification or cancellation request must be made through Florencedirecthotels. Modification or cancellation requests will only be considered valid if made using this web site. Cancellations to confirmed bookings are subject to the following conditions per booking: cancellations made up to 48 hours prior to arrival will not incur in any penalty. Cancellations made between 48 and 0 hours prior to arrival incur in a 1-night penalty. Cancellations made the day of your arrival or no show incur in the full charge of their booking. If your booking is for a one night stay only, a one night cancellation charge per room still applies and therefore you will not be entitled to any refund. Where cancellation applies to multiple room bookings the cancellation fees apply for each room booked, whether in one or more hotels.
We shall not be responsible for your transportation to or from the hotel. Cancellation charges will still apply if you are unable to travel to the hotel due to such circumstances.
Changes to confirmed bookings can be made at no extra charge, provided that the hotel has availability for the new requested dates.
The application of star ratings may vary in quality from country to country and should not be relied upon alone to indicate the quality of the accommodation. The type of rooms provided by a hotel (such as single, double, triple) may also vary from country to country. It is up to you to independently check that the type of the accommodation and services provided by each hotel meet your needs.
Warranties
We have taken all reasonable care to ensure that the information contained in this web site is accurate and up to date. However we cannot guarantee that all the information on this site is accurate and we do not give any warranty, condition, guarantee or representation, express or implied, relating to information contained on this web site. Further, we do not warrant that our web site is free of error or that the web site and the server are free of computer viruses or other harmful applications. This does not affect your statutory rights as a consumer.
We have taken all reasonable care to ensure that the information contained in this web site is accurate and up to date. However we cannot guarantee that all the information on this site is accurate and we do not give any warranty, condition, guarantee or representation, express or implied, relating to information contained on this web site. Further, we do not warrant that our web site is free of error or that the web site and the server are free of computer viruses or other harmful applications. This does not affect your statutory rights as a consumer.
Links to other sites
The linked sites are not under our control and we clearly state that we are not responsible for the contents of any linked site. The links are only published with the purpose of providing better information about Worldwide accommodations.
The linked sites are not under our control and we clearly state that we are not responsible for the contents of any linked site. The links are only published with the purpose of providing better information about Worldwide accommodations.
Use of Material
By obtaining access to our web site, you will agree that you will use the material for your personal use only and not for any commercial purpose. Floredirecthotels keeps the right on all this material, therefore to reproduce, copy or distribute it in any way, you must obtain a written consent by us.
By obtaining access to our web site, you will agree that you will use the material for your personal use only and not for any commercial purpose. Floredirecthotels keeps the right on all this material, therefore to reproduce, copy or distribute it in any way, you must obtain a written consent by us.
Limitation of Liability
In the case of a person who does not deal as a consumer, we shall not be liable to you, whether in contract, tort (including negligence and breach of statutory duty), strict liability or otherwise howsoever for any loss of profit, business, contracts or revenues or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our web site.
In the case of a person who deals as a consumer, we shall not be liable:
In the case of a person who does not deal as a consumer, we shall not be liable to you, whether in contract, tort (including negligence and breach of statutory duty), strict liability or otherwise howsoever for any loss of profit, business, contracts or revenues or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our web site.
In the case of a person who deals as a consumer, we shall not be liable:
- for losses which were not foreseeable to both parties when we agreed to provide you with information or, where you asked us to book accommodation for you, at the time when we booked that accommodation;
- for losses which were not caused by any breach of contract or breach of duty on our part;
- You and your party hold Florencedirecthotels harmless from and against any and all liability arising out of or in any way connected with your use and occupancy of the property, including injuries, damages or any kind of losses. Florencedirecthotels is never liable for consequential damages. Florencedirecthotels assumes no liability for accommodation arrangements and cannot be held responsible for actions or omissions of the accommodation providers.
Use of this website is subject to the site Privacy Policy. If you do not accept these terms then do not proceed to book and please exit this website now.